Having problems with your Vacuums ?

I have a DC 18 and the brush will not go around. Pushing the reset button does not help. What is the next step


Answers :

Have you cleaned the brush? you can open the cover and take it out and clean it, theres a screw you can turn to open the cover.

after you have cleaned it completely make sure you place it back in the same way and then press the reset button.

if its put back together wrong it might not work, so double check that and put it back together.

Is the brush motor getting electricity or is it not properly connected to the main unit?



Brushbar control

The brushbar will re-set to ‘ON’ each time you start the machine and put it in the cleaning position.

To turn the brushbar off, turn the machine on and press the brushbar on/off button.

The brushbar will automatically stop if it becomes obstructed. If the brushbar stops during use,
check for blockages.




Clearing blockages/brushbar
Please note: clearing blockages is not covered by your machine’s limited warranty.

Turn power off and unplug before checking for blockages. Failure to do so could result in electric shock or personal injury.
If any part of your machine becomes blocked, it may overheat and then automatically shut off.
Unplug machine and leave to cool down. Clear blockage before restarting. Please ensure machine is upright before removing hose or airway inspection parts.
Beware of sharp objects when clearing blockages. Refit all parts of the machine
securely before using.




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