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Big Green My Bissell Big Green Clean Machine stopped spraying water. The vacuum part is working fine.


Answers :

We found that ours had a simpler problem. Upon opening the motor compartment, we saw that the pump had "nudged" up from it's mounting slots. It is held down by a clip on each end and one had pushed up, allowing the pump to ride up and thereby disconnecting the short hose which kept the "suction train" intact. Once we re-seated the pump correctly and pushed the clip back down, the hose reached nicely and our suction was re-established.
Getting into the motor and pump area was the hardest part. Inside the power hose "cubbie" is a small hex head screw. Find your shortest stubbiest 1/4 inch open ended wrench to loosen this screw (lefty-loosey). Once the screw is out, gently pry along the edge with fingers and thumbs. The top (ours is green) part should separate itself from the bottom (ours is beige) part. The pump in our unit is red and has a 4-5 inch hose leading from the end of the pump to the outlet (on the outside of the green or top part). Re-assemble and go for it!
Probably needs a new pump.
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