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Rubber band slipping to edge of the silver spoke

\015 Every time we turn on the hoover the rubber band keeps slipping to edge of the silver spoke and burning against the guard. It keeps snapping and we don't know how to stop it. We have replaced the band many times and the roller but it is still happening?\015

Answers :

Hi thanks so much - the vacuum is an upright morphy richards model number 73360.

We kept re-alligning the band into the middle and rolling the brush round several times with our hands to make sure it wouldn't spin off. The roller that the band fits on is very wide so you just put the band in what you think looks like the middle.

It was unbelievably sensitive and had to have it "exactly perfect" to the millimetre otherwise the band would just continue to slip off. It appears to be working for now so lets see how long it lasts before the smell of burning again! Many thanks for advice.
You don't say what make of vac you're talking about, so I can't be specific. In general, though, I would suspect that there's something wrong with the alignment of the brush roller. Are you sure you've got the right roller for your particular model, and are you sure that it's properly fitted? If you are sure about those, and you still have the problem, you'll have to get it looked at by a professional repairer.
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