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My 4870 K Boss is 2 years old. I have replaced belts & filters in the specified intervals. This last time I replaced the belt after a year, it shredded 3 of them on the outside edge of the belt in about 5 minutes of use. I ordered a new brush roller & heavy duty belt which I installed. It began shredding the belt in less than 5 minutes of use. What is your suggestion? Is this a known problem with this model? Eureka says no and is not standing behind it.


Answers :

The only reason why it would be shredding the belt is if the pulleys were not lined up correctly. Check the allignement of the belt to make sure there is nothing kepping the pulleys from being in line. The other thing that it could be is if the roller was not rolling freely check the beater bar and make sure it is free and if not clean the inside of the end caps to be sure they are free of hair and other debris.
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My 4870 K Boss is 2 years old. I have replaced belts & filters in the specified intervals. This last time I replaced the belt after a year, it shredded 3 of them on the outside edge of the belt in about 5 minutes of use. I ordered a new brush roller & heavy duty belt which I installed. It began shredding the belt in less than 5 minutes of use. What is your suggestion? Is this a known problem with this model? Eureka says no and is not standing behind it.


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