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Dyson DC28 Air Muscle Vacuum that is stuck in upright position

\015 I have a Dyson DC28 Air Muscle Vacuum that I can't release from the upright position. Normally I put my foot on the area that they recommend to unlock the upright positioning, as to vacuum like you would normally do with an upright (when you are not going to be using the attachments). It is jammed and I feel if I apply any more pressure I am going to break something within the mechanical functioning. What do you recommend?\015

Answers :

This turns out to be an easy fix.
\015\012
\015\012First, get some graphite lube.
\015\012
\015\012Lay the vac on it's 'face'.
\015\012
\015\0121) On the underside of the vacuum, there is a 1/2" wide 'groove" in the motor housing, that runs up the centerline of the machine. Follow this groove from the front of the machine towards the back. As you follow it 'up' into the machine, the groove will 'end'. Just past this point there will be a small black plastic piece with little 'ears' that is resting in another groove that continues just past the point where the first groove ended. This is the upright position lock that isn't releasing. (I've painted the 'ears' red in the attached photo)
\015\012
\015\0122) Using a screwdriver, or butter knife, etc, gently lift this piece out of the groove. The vacuum head should now easily tilt down like it should.
\015\012
\015\0123) Flip the vacuum over onto it's 'back' and you will be able to see the grooves, now visible on the front of the lower head. Apply the graphite to the smaller (upper) groove and try working the unit in and out of the upright position several times to work the graphite into the locking mechanism
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Thanks for this great tip, llmwaynew . I was able to lower my power head and the lubrication made it much easier to use as intended. All it took was a tiny squirt of white grease from an aerosol can that promises to stay in place and not wash away. We shall see...
In addition to fixing the stuck powerhead, my vacuum cleaner now works properly. Lowering the powerhead also seems to trigger the closure of an air passage to the upper vacuum wand.
Simply releasing the powerhead with a screwdriver wasn't enough in my case. Perhaps a combination of lubrication and sliding the mechanism back and forth several times did the trick.
For now this fix has brought my machine back to better than original.
Fabulous!
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