Having problems with your Vacuums ?

Touch screen will no longer respond to the stylus

Answers :

First things to try is a normal reset and then a hard reset.

To do a normal reset, press on the reset button on your handheld.

Hard reset is performed differently on different models, check palm website for hard reset instructions:CLICK HERE FOR PALM RESET INFO PAGE

if the touchscreen doesn't work at all, and you can't align or calibrate it, or it presses on wrong spots even after calibrating many times, digitizer (which is the touch part on top of the lcd display) is most likely broken and would need to be replaced. On rare cases reattaching digitizer cable and making sure that the digitizer is clean and intact and properly on its position may solve the issue.
\015\012If you are inside warranty the repair may be completely free, contact your dealer or palm.

Outside of warranty, you have 3 options.

  1. Replace digitizer yourself, you can find a replacement from ebay.
  2. \015\012
  3. Send it to palm for out of warranty repairs, probably around 100usd.
  4. \015\012
  5. Take it to a local professional who can replace digitizer for you.
\015\012Note: In some phones the digitizer may be connected into the lcd in away that it can't be easily replaced. In these cases You will have to replace the whole screen. if the touch is non responsive after the replacement, the issue could be with the connector or then you have a faulty main board\015\012
\015\012Thanks, let me know if you have any questions and good luck.
Look for the reset button at the side...There is a possibility to be a deep hidden button in a hole ..and can be auctioned with the point of the stylus ..or a pen ..Usually this will get the functions back ..restart after and try again ..
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