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The digital readout on my Redmon brand digital small animal pet scale will not "zero out." When turned on, the weight displays a weight from the memory, which is what the scale should do, but it's then supposed to zero out so you can weigh the animal. I've put new batteries in, and also taken them for a while (up to an hour), then replaced the batteries, and turned the scale on. This has not worked. Any ideas?

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