Having problems with your Vacuums ?

Hi, the main box where all the wires connect to the sensor has the power on, and i've just noticed the small box where you enter the code to set the alarm does not work, yet the buttons are illuminated, normally the led light displays to show the power but no led's are on, the buttons doesn't work to set the alarm. Can you please hepl, many thanks.

Answers :

Difficult as you didn't say what the equipment is but it sounds like there is a problem with communication between the main box and the keypad box. Have someone check that all the wires in the keypad are connected and there is no break in one of the wires. There are normally 6 connections, +ve and -ve, 2 serial connections and 2 tamper.If all the connections are ok try removing all power including the battery from the main box and reconnecting. Make sure you know all your codes including the installer code before you do this.Note if you do undo the small box the alarm may well go off!
I hope I have been of help but please do not hesitate to ask if you have any further questions.
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