Having problems with your Vacuums ?

Dyson vacuum cleaner model DC08 lost it's suction

Answers :

Hi Noel,

I'm sorry to hear you're having difficulties with your DC08. If the machine doesn't seem to be picking up as well as usual, there may be a blockage somewhere - the filter may also need a wash.

The easiest way to locate and remove any blockages is to follow the steps shown in our online support guide:


In normal use, the filter needs to be washed at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow at least 12 hours for it to dry completely before replacing it.

This should resolve the issue, but for any further assistance or advice, please call us free on 0800 298 0298. Our Helpline is available from 7am until 10pm, 7 days a week.

Best wishes,

Dyson Online Customer Support

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