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Piranha floor steamer

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I have a Pirahna 336 Floor steamerModel No.3001. after i fill the unit with water and turn it on , it dumps the water in 1 lot on the floor instead of turning it into steam. I took it apart and found on the base of the water cannister there are 2 orange rubber spacers approx 30mm wide x 10 mm thick either side of another Rubber washer 30mm wide x 9mm thick which covers the hole where i would expect the steam to come from. This Ribber washer has lost just about all of it's orange rubber covering as it has perrished. Can you advise me where i can procure a new washer and if by renewing this washer will it fix my problem?
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