Having problems with your Vacuums ?

I was in the midst of vacuuming with my Dyson Animal when it stopped working. It smelled as though part of the motor burned up (there was hair and string wrapped around the brush so I stopped to remove it). Any ideas on an easy, quick, and inexpensive fix? Thank you!

Answers :

Hi there,

For guidance on clearing any remaining threads or hair from around the brushbar and resetting the machine, please follow the steps shown in the video below. Please note, the brushbar will never rotate when your machine is upright, so make sure you recline it into the vacuuming position before testing it.

This should allow you to restart the brusbar. However, if this doesn't resolve the issue, or if you can still smell burning when the machine is in use, please give us a call on 0800 298 0298 (UK), or 1-866-693-9766 (US), so we can help.

Best wishes,

Dyson Online Customer Support
Repair Help & Product Troubleshooting for Vacuums

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