Having problems with your Vacuums ?

My dyson DC19T2 brushes have stopped rotating

\015 The brush heads stop rotating\015

Answers :

Hi Deborah,

I'm sorry to hear you're having difficulty with your DC19T2. If the brushbar in the turbine head is not rotating, I'd encourage you to follow the steps shown in our online Support guide to make sure everything is correct with the machine:


This should resolve the issue, but if you'd like any further assistance or advice, please give us a call on 0800 298 0298 - our Helpline is available from 7am until 10pm, 7 days a week.

Best wishes,

Dyson Online Customer Support
Repair Help & Product Troubleshooting for Vacuums

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