Having problems with your Vacuums ?

Can't lock my telescopic wand

\015 The telescopic wand of my dc11 just won't lock. I pull it out (pressing on the switch) to it's full length (I'm rather tall), but as soon as I put some pressure on the wand (a bump against furniture for example), the two lower parts of the wand slide together, with the result that I end up breaking my back each time I vacuum.... So how can I lock the wand so that it will stay put????\012PS The wand is brand new, so it can't be that!\015

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