Having problems with your Vacuums ?

My h20 mop+switches on and the heater warms up but does not make steam, also the green light stays off.

\015 This mop is less than a year old. the first sign of trouble was that the green indicator light stayed off. although the unit still made steam..\012\012now it doest work.. the heater is ok but the pump is not working...\012\012do i need special tools to get inside the unit, and if necessary, can the pump be repaired\015

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