Having problems with your Vacuums ?

I need to know how to use the vax powermax vrs5w

\015 I cant seem to wash mats i thought i had done it right turning it on fillin up with the right product i press button whn pushin to release the water and vax cleaning fluid and the mats remain dry so whn i release button to pic up dirty water there is nothing in the dirty tank but i know it must b doin something as the brushes where it pick ups dirty water the brushes are flithy but no water in the dirty tank iv lost manual well there wasnt one in the box whn i bought it please can u help me as iv always bought vax cause they are such a good make\015

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