Having problems with your Vacuums ?

Our Pentair Great White pool cleaner barely moves and sticks on the drain.

\015 The brush does move up and down and the tested pressure is excellent. Could it be an internal gear or other part on the inside that is broken? Model # GW9500. Never traveled to the shallow end as much as we would have liked, but based on the reviews prior to purchase we expected that - no problem, but at least it kept the deep end clean and moved around well. Pulsing sound is still as strong, so we are baffled? - Thank you\015

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