Having problems with your Vacuums ?

Ive put a new roller brush in my dyson dc14 now it makes a awful noise

Answers :

Hi There,
I work as a tech for VacuumSpot and the problem you are describing is pretty common. It generally happens when you replace the belt or roller as the new one isn't worn so is marginally thicker than the old one. Basically what you need to do is remove the base plate and turn the brush roller by hand to make sure it is seated correctly. It is best to then replace the base plate and run it while its upside down so you can see that the roller is turning freely.
THe sound you are hearing is the clutch engaging because the roller is not able to turn freely because it is pressing against the baseplate. Once the roller and belt are able to turn while the baseplate is on the sound will go away.
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