Having problems with your Vacuums ?

Hoover windtunnel platinum uh30010 won't propel forward

\015 I have a Hoover Windtunnel UH300010 platinum bagged upright vacuum. I can pull the vacuum backwards fairly easily but cannot hardly push it forward. The belt will rotate but the vacuum gets " caught" on even low-pile carpet and extremely hard to push--- something has broken but don't know what. Can you help me?\015

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