Having problems with your Bissell 1693 PowerSteamer Upright Vacuum ?

I need to replace the belt , the brush will not turn

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Repair Help & Product Troubleshooting for Bissell 1693 PowerSteamer Upright Vacuum

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My bissell brush band has come off and wont stay on thus the brush will not turn, there is also a black arm type thing on a spring inside (on both sides) on the pump belt side it has broken - the side where the brush belt is, help im searching for parts and a way to fix it but im getting no joy, incidentley the brush belt thickness looks way to thick for the small thickness for the brush belt cog (?) to stay on........am i missing something? so i need to get the arm thing replaced plus find a

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Need to open rotating brush part of vacumm as motor functioning but roller not turning...perhaps belt broken put need to get into ..inside brush box ...Need help need instruction with diagrams Thanks for help Robert

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