Having problems with your Bissell 1699 ProHeat Clear View Upright Steam Vacuum ?

My Bissell Proheat 12 amp is hard to push forward(whether on or off). There is a loud clicking noise when pushing forward and it ''jumps'' up on every loud click. It's OK when pulling backwards, sprays and vacuums up water. Belt appears OK. Thanks


Answers :

I had this same problem and here is what solved it for me. On a previous cleaning session, my wife decided to take the two front screws out of the clear plastic shroud that covers the brushes in order to clean behind it. Upon re-installation, she did not secure the top part correctly. On the end near the water tank, there are two tiny half-moon tabs that absolutely need to be seated in their opposing slots in the chassis.This allows for a good seal which enables the machine to **** up the water. It also keeps the front cover level and from dragging on the carpet when pushing it forward. Both were problems I was experiencing. Hope this helps!
Manual is at: http://www.bissell.com/images/UserGuides/7901_1008.pdf
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