Having problems with your Bissell 1699 ProHeat Clear View Upright Steam Vacuum ?

Not sucking up dirty water

\015 I believe my Proheat should be sucking up more dirty water. The brushes are working and it does **** up somewhat. However, it doesn't even come close to filling the dirty tank. Is there a way to get more suction?\015

Answers :

Sounds like the suction motor is not working correctly. Either clogged with dirt or objects or it is failing.

Check this first:

Not suctioning properly, first check the motor duct gasket. To check\015\012this, first remove the tank and place your hand over the rubber square\015\012opening.

If your machine does have suction at the duct, continue to check the following:

Ensure the Ready Tools Dial is set to the appropriate setting (Floor Cleaning or Hose Attachments).

Remove the tank from the machine and ensure the tank lid is attached\015\012properly. The front window must first hook onto the lip of the bottom\015\012of the tank and then drape over the tank. Latch the bottom tank to the\015\012top tank lid. THIS LID CANNOT BE
ATTACHED PROPERLY IF THE TANK IS NOT\015\012REMOVED FROM THE MACHINE.

Make sure the Water Tank is not full on the outside of the bladder. If it is, empty the tank.
Ensure the hose is firmly attached to the back of the machine. If not, re-insert as necessary by twisting into place.

The machine must be in an upright, locked position and set to the Hose\015\012Attachment setting. If the handle is slightly tilted back while using,\015\012it will create a small gap at the suction inlet (where handle meets\015\012gasket, above the Bottom Tank) which will cause little or no suction.

Check the red Tank Lint Screen for debris. If the Lint Screen is dirty,\015\012the unit will have poor suction. Clean the Lint Screen if necessary.

If the float flap door in the tank lid is activating prematurely when\015\012you turn the machine on, this flap door should be replaced.
Check the Tank Lid and Tank for damage.

If there is no suction there, please take your machine to a\015\012BISSELL Authorized Service Center for inspection.
Repair Help & Product Troubleshooting for Bissell 1699 ProHeat Clear View Upright Steam Vacuum

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