Having problems with your Bissell 17G5 PROlite MultiCyclonic Bagless Upright Vacuum Cleaner ?

The brush on my bissell prolite multicyclonic vacuum won't turn. It seems like it is jammed, but I checked for anything that might be stuck in it and don't see anything. Is there a reset button?


Answers :

I had the same problem with my old Bissell sweeper ( I bought a new rotating brush each time this happened then I bought a new sweeper the next time it happened -last Dec. 2009.) Unfortumately I bought a new Bissell and now it is happening again to the new sweeper. I do clean the brush often but what has happened is that the hair somehow gets inside the brush via the end caps???This sweeper does have end caps that can be removed for cleaning --although not that easily when they are locked up. I did this yesterday but before I could remove the end cap I had to use a pin, scissors, etc. anything that I could get into the groove to remove lint, etc. that caused it to lock up. Then when I got the end cap to move a little, I pried it off. I found hair, etc. inside where the metal rod is which I don't think should be happening --I used a seam ripper also to try to get some out. I have owned many different brands of sweepers and have never seen this problem before. Then, I put the end cap back on, however, it was not smooth on the inside--almost like it had melted when it locked up. So, the sweeper brush now moves but it is noisy. I guess I will buy another brush -- but this seems ridiculous for a new sweeper--the customer service rep told me that the brush does wear out.... but not on a sweeper that is less than a year old. There is no wear and tear on the brushes. Oh, and the CSR told me that they haven't had people call about this problem --I am guessing they are just buying new brushes or new sweepers. The sweeper def. has great suction but I think other brands do also..
Repair Help & Product Troubleshooting for Bissell 17G5 PROlite MultiCyclonic Bagless Upright Vacuum Cleaner

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The brush on my bissell prolite multicyclonic vacuum won't turn. It seems like it is jammed, but I checked for anything that might be stuck in it and don't see anything. Is there a reset button?


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