Having problems with your Bissell 3920 Cyclonic Pet Hair Eraser Vacuum ?

I have a Bissell 3920 and the beater bar only turns when I'm pulling the vacuum.How do you get the end caps off of the beater bar to clean it out? This has happened before when it was under warranty and I was told to remove caps and clean frequently.I am afraid prying them off will break the vacuum.It also has very low suction and I have cleaned the filters and the belt is fine.Will cleaning the inside of the beater bar fix my problem?


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Repair Help & Product Troubleshooting for Bissell 3920 Cyclonic Pet Hair Eraser Vacuum

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I have a Bissell 3920 and the beater bar only turns when I'm pulling the vacuum.How do you get the end caps off of the beater bar to clean it out? This has happened before when it was under warranty and I was told to remove caps and clean frequently.I am afraid prying them off will break the vacuum.It also has very low suction and I have cleaned the filters and the belt is fine.Will cleaning the inside of the beater bar fix my problem?


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