Having problems with your Bissell 8910 ProHeat Clear View Upright Vacuum ?

Water will not pump out of my bissel carpet shampooer the motor works ok but the flow indicator is not spinning and no water comes out of machine so carpet is dry


Answers :

I wasted a lot of time following the expert advice to repair my unit by taking the cover off of the main unit and using compressed air to blow out the lines. The problem turned out to be in the lower panel of the handle (4 screws to remove). The heater is a large block of aluminum with a stainless cover held on by screws. The lower nozzle of the heater was blocked by water/soap reacting with the aluminum while in storage. Blowing out the lines as recommended with air compressor just warped the stainless cover resulting in time spent flattening this back into shape.

I would recommend the following steps:
1. Make sure that fluid levels are up in both the supply water bladder and the soap dispenser.
2. Pry off the left side access cover and ensure the pump drive belt is still in position. Switch the unit on and see that the pump is spinning.
3. With the unit plugged in and the handle laying flat on the floor (using the foot release lever) , remove the clear bezzel over the red impeller, switch the unit on, and pull the trigger for soap. Liquid stream should shoot straight up past the impeller. If not the lines are plugged somewhere.
4. Unplug the electric power. Remove the four screws and remove the lower handle access cover (with the red light in it).
5. All the fluid lines are clear plastic so you can identify which have fluid movement.
6. Disconnect the line from the soap activation switch (pliers on the squeeze hose clamp) feeding the heater (large aluminum block). Blow air (with your mouth NOT the air compressor) into this line and see if fluid movement is observed in the clear plastic lines. A little tentative about soap in your mouth, use a turkey baster filled with water). I saw no movement of liquid. Nozzle exiting the heater blocked.
7. Remove this hose and use a small drill bit to twist the debris loose. You may elect to remove the heater shinny cover for better access. Gaskets are reusable. Blow thru the hoses again to assure blockage cleared.
8. Button unit up.
9. With the clear bezel off and the red rotor exposed, plug unit in, soap and water supplies in place, switch on power and pull soap trigger. Should see vertical stream. Mine was about 5 inches initially then jumped to about 10 inches high. Knew blockage was cleared.
10. During shampoo operation if soap stops (red impeller stops spinning) first check fluid levels and fill. That doesn't work, I unscrewed the clear bezel and pulled the soap trigger with the unit switched on. Less than a second vertical stream appeared every time.
11. Now you know how to fix and achieve continuous operation.
12. The unit must be thorougly cleaned before putting it away for storage to prevent the reoccurance of the blockage in the heater. After following the manufacturer's instructions, by flushing (operating the unit) with clear water in the bladder and the soap dispenser, I did one final thing. By removing the fresh water storage/collection plastic container, a black round fitting is exposed that channels the water from the bladder into the spray system. I used a length of automotive heater hose that was the same diameter as the seal on this fitting (turkey baster with bulb off will work) and blew hard while the unit was switched on and the clear bezel was off. One last big blast of water spewed from the unit. This cleared all the lines from the bladder through the pump, switch, and heater and blows it out just prior to the spray nozzles.

This is long but specific.

Not so technical, take each step as presented.

Good luck.
Plano Tx


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