Having problems with your Bissell 9500 ProHeat 2X CleanShot Upright Deep Cleaner, Red Berends Vacuum ?

We need instructions and the brushes woon't turn

\015 We need instructions and the brushes won't turn\015

Answers :

That certainly was a big help. NOT
Hey sjjp,
\015\012Rather than type all that out, it's faster to get you a copy of the instructions.

Fortunately, like most (though not all) manufacturers, Bissell makes owner manuals for their recent carpet cleaners available online on their website. Go here
and choose the manual for your model ["User Guide (PDF)"]. As long as you have free Adobe Reader software installed on your computer, you can read and/or print the manual out for free.
\015\012If your brushes won't turn, take a look at your two belts, on each side of the roller brushes. Is one missing or broken? If so, you'll need to replace it. You may just need to clean it all out, especially if you haven't been diligent about cleaning out your Bissell each time you use it. (If you're not spending about 10 minutes dissembling and cleaning the Bissell each time you use it, you're likely to have service problems.)
\015\012Here's a video which describes how to change the belts.
\015\012(As you can tell, I disagree with the opening to the video where the narrator says how the Bissell carpet cleaners need very little maintenance. BZZZT! He's not counting the cleaning time. They need a lot more after-use cleaning than, say, vacuum cleaners, because of the water and all the dirt and lint the machines pick up and deposit in the tanks and around the brushes and plastic pieces around the brushes.)
Repair Help & Product Troubleshooting for Bissell 9500 ProHeat 2X CleanShot Upright Deep Cleaner, Red Berends Vacuum

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