Having problems with your Bissell 9500 ProHeat 2X CleanShot Upright Deep Cleaner, Red Berends Vacuum ?

I have a Bissel pro heat 2X and one of the wheel assemblies has become dislodged from the housing. How do I get it back in?


Answers :

Hi There,

Ok, so in order to get the wheel assembly back into the machine, you're going to have to take apart the machine, or at least the housing underneath of the clean/dirty solution tank, as well as the housing that the shampoo solution sits on. I took pictures to help you on this repair.

Here's what you need to do:

Step 1. Remove both the Shampoo tank and the Clean / Dirty Water tank from the machine completely and set them aside. You'll need to now remove the housing that the shampoo container sits in by unscrewing the 5 screws that I've circled in red:

cc9d7bd.jpg

Step 2. After you've removed these 5 screws, lift straight up on the housing that the shampoo tanks sits in. You'll now need to remove the screws that I've circled red to remove the complete lower housing that secures the wheels in place:

020a50f.jpg

Step 3. You'll need to unhook the clear housing in the front that holds the brush cover over the bottom housing. You may just use a flat head screw driver, or something to pry this housing off the bottom plate:
368c0fd.jpg



Step 4. Open up the bottom housing by grabbing the raised portion of the motor housing in the back of the machine. Simply re-insert the wheels into the grooves now, and after the wheel is in place, re-secure the lower housing over top of the wheel to keep it from coming out again. The bottom plate is what goes over top of the wheel to keep it in place.

If you have any follow up questions, please just add a comment here on Fixya, and I'll do whatever it takes to make sure that you get your Bissell ProHeat fixed. I'm not just one of these "experts" that just gives you vauge information and really doesn't know or care about getting your problem fixed. My concern first and foremost is to see you get your problem fixed, and I'm happy to answer as many follow up questions as it takes to get that done. I hope this helped!

Thank you,

Chris Jones


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Hello you can visit the link below to get the schematics of your bissell proheat 2x.

www.nelsonappliance.com/bissell+proheat2x+parts.asp
or you visit this for the removal and fixing of all the bissell parts below.
http://docs.google.com/viewer?a=v&q=cache:xistNh1duzAJ:newzealand.bissell.com/images/includecontent/service_center_help/upright_deep_cleaner_repair_guide.pdf+schematics+of+Bissel+pro+heat+2X+wheel+housing&hl=en&gl=ng&pid=bl&srcid=ADGEEShokfOECDAztcShXFQnEpYlkdlxyi0c4Trin4xVduG7mBqmho9ARq0jPjX8fWk3mvWi8V3tcl33WCFtxt-pXGsPD-4POhThRmAcrkl0bL1jvCnultLvb9bHkeLASX4XT8lBzsXU&sig=AHIEtbR6qNvPFSTpkqJXDxGCYeaYftkkNA

Good luck,
Thanks for using fixya,
TAKE CARE.

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