Having problems with your Bissell 9500 ProHeat 2X CleanShot Upright Deep Cleaner, Red Berends Vacuum ?

Bissell Pro heat stopped working

\015 I have a fairly new Bissell Pro heat shampooer, after using the handheld attachment to shamppoo my stairs the shampooer stopped working , we tried the floor shampooer it too stopped working, what should I do to get it working again?Sincerely,Sonnie Angeles\015

Answers :

It sounds to me like you may have a bad brush and/or pump belt. Since you are having a simultaneous problem of the brushes not spinning, as well as the solution not spraying, this is the most logical explanation of your problem. Especially if the machine was being used on stairs, this could pop the belt off if the brushes were continuing to be run.

This will be the easiest repair on the machine, and hopefully this will take care of it. If it doesn't, there are a handful of other things that it could be, but let's hope that it's simple and just the belt(s).

What you'll want to do is open up the machine to inspect the belts and make sure that both are in place, and not off the machine.

Here's a link to a helpful video that will show you exactly how to open up the machine to check and make sure that the belt is installed.

MAKE SURE THE VACUUM IS UNPLUGGED.

http://www.bissell.com/VideoRating.aspx?id=1555


Please try this first, and if this does not fix the carpet extractor, I can walk you through some more advanced diagnosing. Just to make sure that we are on the same page, can you also please give me the exact model number of your Bissell? You may find this number on the back, or the bottom of the steamer. You had listed this repair under the Bissell ProHeat 2X 9500, but I'd like to just confirm with you that this is actually your model so I can give you the proper diagnosis. How old is the machine also?

I look forward to working with you to get this resolved. If this was helpful, please be so kind and rate my repair as helpful by clicking the 4 thumbs up icons in the top right hand corner. This is really what keeps repair professionals like myself coming back and providing free repair services. It's greatly appreciated.

Chris J.
GoVacuum.com

All mine was was alot of string and fiber that was wound inside the brush sleeve. As soon as I cleaned it out with a screwdriver and scissors it worked perfectly. Still your video was extremely helpful along with prayerPlus I leant my machine to two people to clean where they had their animals and I have one. I will have to keep a closer eye on it. Even though you vaccumm before it give the fibers a good work out.
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