Having problems with your Bissell 9500 ProHeat 2X CleanShot Upright Deep Cleaner, Red Berends Vacuum ?

No cleaning solution or water will spray out

Answers :


If no cleansing solution or water will spray out check to ensure there is liquid in the water tank and the \015\012formula bottle.
\015\012Note: This machine will spray with liquid in the Water tank only if the \015\012machine is set to the Water Rinse setting. On any other setting, you \015\012need to have liquid in the formula tank as well.
\015\012If no: add liquid to the Water tank and the Formula tank.
If yes: \015\012check each of the following....
- Check the bottom of the Water Tank and the Formula Tank to make \015\012sure each has a red auto-load gasket attached. Make sure the Water Tank \015\012and the Formula Tank are seated properly.
- Ensure the tank lid is \015\012properly attached to the bottom of the tank. To attach this properly, \015\012remove the Water Tank from the machine. Hook the front window onto the \015\012lip of the bottom container and then allow the window with lid to cover \015\012the complete tank. Secure the latch on the back of the bottom tank to \015\012the back of the tank lid. THE TANK LID CANNOT BE ATTACHED PROPERLY IF \015\012THE BOTTOM TANK IS ALREADY INSTALLED IN THE MACHINE.
-If everything \015\012is seated and attached properly, prime the machine by turning off the \015\012power, waiting one minute, and then turning the power back on and \015\012depressing the trigger on the handle.
- If priming the unit fails to \015\012fix the problem, remove the handle completely and re-attach. Once the \015\012handle is re-attached, re-attempt to spray.
\015\012If the machine continues to not spray, check the following:
• Make sure the unit is set \015\012to water rinse
• Remove the smart mix bottle and fill it with water \015\012only
• Place the smart mix bottle into the collection tank reservoir
•\015\012 Run the unit and try to spray. If the machine sprays, you will be able \015\012to see the water level decreasing in the smart mix bottle and you will \015\012need to replace the bottom tank. It is possibly warped.\015\012\011\011

Thanks for contacting Fixya.
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\015\012Possible Cause Remedies
Water tank may be empty. 1. Fill heavy duty bladder with hot tap water.
\015\0122. Formula tank may be empty. 2. Fill formula tank with BISSELL Fiber
\015\012Cleansing Formula for cleaning.
\015\0123. Tank may not be seated completely. 3. Turn power OFF ( O ). Remove and
\015\012reseat tank.
\015\0124. Pump may have lost prime. 4. Turn power OFF ( O ) and then back
\015\012ON ( I ). Wait one minute, then
\015\012depress Trigger.
\015\012Here is a copy of the owner manual for your use.
Repair Help & Product Troubleshooting for Bissell 9500 ProHeat 2X CleanShot Upright Deep Cleaner, Red Berends Vacuum

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