Having problems with your Bissell Vacuums ?

I bought the Bissell Heavy Duty in Jan 2009 and now the brush will not rotate. I have gone through all the trouble shooting procedures and it still does not work. Is my vacuum under a one year warranty? If so do I take it back to where I bought it?

Answers :

If the brush does not rotate when it is in use, chances are the belt is broken. Belts are common to break and should be replaced once a year under normal use. (once a week) and heavier use, more times per year.

If the brush itself is not rotating, meaning you took it out of the machine and it physically does not spin, then you may need to replace the brush with a new one. You can possibly get one at your nearest vacuum repair center.

Good luck.
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