Having problems with your Dirt Devil Vision Turbo W/Bonus Upright Vacuum Vacuum ?

I have a Dirt Devil Vision self-propelled vacuum cleaner. Recently, the self-propelled feature is stuck in the backward mode, so it only goes backwards! I can get it to go forward if I push really hard (i guess it is good for a workout!). I try to turn off the propel feature completely, but it will not turn off. please help!


Answers :

Hi, the problem you are having is going to be with the switch that controls the forwards and backwards settings so with this stuck in backwards their is no way you can get this turned off, the other problem is your not going to be able to replace this yourself as you cant get the parts, the only real option you have would be to find your nearest repair shop and get the switch replaces, usually one of your local hardware stores will be a repair outlet for your make of cleaner, or you could contact dirt devil via their web site and they would then tell you their nearest place to you for repair.

Now depending on how long you have had it would depend on whether your going to be charged for the repair, so check if you have any warranty left on it as this part would be covered by warranty, also this problem is known to dirt devil so they may repair it for free anyway, so your first option would be to contact them first and see what they come up with, if after doing this you dont want to pay for repair then you could get a local repair shop to remove this function from your cleaner by disengaging the self propelled motor so that it is just a normal vac, how ever this would be giving up and you would only be left with a normal vac.
the cost of repair would not be much so thats the way i would go.

let me know how you get on or if you need further assistance ok
Repair Help & Product Troubleshooting for Dirt Devil Vision Turbo W/Bonus Upright Vacuum Vacuum

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