Having problems with your Dyson ?

My dyson is only having suction in the wand

No suction to the floor

Answers :

Repair Help & Product Troubleshooting for Dyson

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Suggested Questions/Answers :

Hi my dyson dc18 has great suction from wand but when you got to use the vac for floors little suction but wand still got suction even while vacuming floors is it suposed to stop suction from wand


My Dyson dc18 had the same symptoms. The wand worked well and the floor bar had no suction. After removing pieces & shoving my fingers into the machine (no blockage) I found the suction pipe rotates between two positions (floor and wand). It look ... Dyson DC18 all floors Bagless Upright Cyclonic Vacuum

My Dyson DC17 has lost suction on the wand and is not picking up dirt as it should. I have taken the small part at bottom of the machine off to see if there is a blockage--none that I can see. The flexible tube on wand is very tight and won't extend very much. Dyson sent me a new cyclonic part in April but the machine still doesn't seem to be working properly. My serial number is 260-us-d11545. Is there somewhere I can take my Dyson to get it fixed. I'm very frustrated with it. Thank you.


... Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

Ive got powerful suction from my wand when i am using my dyson upright, so the suction on the bottom not good


... Dyson DC07 Bagless Upright Cyclonic Vacuum

Dyson DC17 Animal does not have enough suction from the wand handle to power the mini turbine head. The wand handle has very little suction.


My dyson doesn't have suction either and nothing is blocked. In fact is was working great the vac that is, but when I used the wand for the first time to get the corners the vac shut off, I checked the hoses, filters and all nothing is blocked. ... Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

No suction on wand of Dyson DC14 Animal


Hi its Darran at Dyson.It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the ... Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

I have the dyson animal. There is something stuck in the wand tube and everyting is getting caught on it. There is very little suction from the wand. How do I get the wand apart or somehow get the object stuck out of the tube? Thanks


Yes, things stuck in vacuum hoses are not always as easy to remove as one might think. Trying to push it out with something can be counter-productive, and only get the thing stuck tighter! If you have a second vacuum, you can try sucking it out the w ... Vacuums

Utube dyson no suction in wand & wand is clear


... Dyson DC18 Allergy Bagless Upright Vacuum

Suction only coming through the wand when its replaced its not switching back to the upright. I have a dyson DC28 animal


Hi there, it's Jack at Dyson.I'm sorry to hear your DC28 doesn't seem to be working correctly. It sounds as though the change-over valve may be jammed - this diverts the suction to the hose when you remove the wand, and back to the cleaner he ... Dyson DC28 Animal Bagless Upright Vacuum

Dyson DC07 bagless - upright mode v poor suction, wand mode ok


I suffered with a serviced but not sucking DC07, its fixed now. How? By replacing the cyclone unit via anotherbay, it was an accumulation of dust and debris in the section that is not accessible. Borrow a working cyclone if you can and check the diff ... Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

My dyson slim vacuum doesn't have suction on the bottom. The wand has suction, how can I fix this?


... Dyson Slim DC18 All Floors HEPA Bagless Upright Vacuum - Iron/Titanium/Yellow

My dyson slim has good suction to the wand but won't switch to the floor suction... Help..


Flip the vaccum upside down and if there is a seperate suction hole for the floor accessory try to see if it is clogged. Otherwise a little belt may have slipped of which makes the brissles go around. ... Dyson Vacuums

My dyson dc18 has no suction from beneath, but the wand has lots of suction.


The head is blocked by something, it could be a bottle top, rolled up tissue, or something like that.Take it off the end of the wand and look down the hole 'with a flashlight" where the wand goes into it..You should be a ... Dyson DC18 all floors Bagless Upright Cyclonic Vacuum

My Dyson DC 18 has no suction in the wand. it is in the upright position and the wand and hose is cleared from debris.


... Dyson DC18 all floors Bagless Upright Cyclonic Vacuum

I have a DC17 which is only one year old. Today I lost suction and called for assistance. A Dyson technician told me to pull off the wand and see if it is clear. It was clogged so cleared out the obstruction. My filter was cleaned more than 24 hours ago. The vacuum still has no suction. Is it dead, any other suggestions. Please help.


Take the hoses off and give them a good shaking.\012or get a long piece of stiff wire and gently poke through the obstruction. ... Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

Dyson D28 wand suction - Dyson DC28 Animal Bagless Upright Vacuum


... Dyson DC28 Animal Bagless Upright Vacuum

Dyson wand lost suction - Dyson Slim DC18 All Floors HEPA Bagless Upright Vacuum - Iron/Titanium/Yellow


... Dyson Slim DC18 All Floors HEPA Bagless Upright Vacuum - Iron/Titanium/Yellow

Hello- My wand has lost a lot of it's suction. I am sure it's clogged somewhere. I cleaned everything after watching a video on U Tube, but it is still not sucking properly. My model is the Dyson DC28 Animal air muscle. I have only had it a few months. Also, I am not having any luck finding a local Dyson repair shop. I live in Pella, IA. Thank you, Kim


You do have a clog ... I feel certain. I have never worked on a Dyson. Please continue with your disassembly until you find that wad of chewing gum and cat hair and tell us how you did it.\015\012\015\012Im sure you will find a clog som ... Vacuums

My Dyson loses suction when I use the wand & it makes a loud noise. It works fine when using it regularly on the poor, just not when I use the wand.


Check for blockages ... Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

My dyson DC 14 loses all suction when I put in the filters(cleaned). There is suction from the wand. Any help?


... Dyson DC14 Bagless Upright Cyclonic Vacuum

Dyson all floor vaccum no suction when hand held wand is turned on... doubled checked for cracks in hose -- none took house off unit to check for blockage --- none.. suction works fine when using as normal on floors.


You need to replace the belt that drives the brush on the underneath side of the vacuum. To do this, you need to flip the vacuum over and remove cover plate. There you will find the broken, or stretched out belt. Remove the brush and place the new be ... Dyson DC14 All floors Bagless Upright Cyclonic Vacuum

When the dyson is turned on the suction goes to the wand when you tip the beater down you do not have as much suction you cant pick up lint.


The Dyson system is designed to operate the hose with the handle in the upright position. When the head is tipped down (floor vacuum position) it closes the opening to the hose/wand ... Dyson DC07 Bagless Upright Cyclonic Vacuum

Dyson dc28 animal has good wand suction, no base suction. How do we fix this?


... Dyson DC28 Animal Bagless Upright Vacuum

The suction that comes out of the wand is very light, it's sucking things up, but the suction is very light. You know how you put your hand on the wand of a vacuum and the suction is so strong you


Check this video out ... Dyson DC25 All Floors Bagless Upright Vacuum

HELP!!dyson vacuum only 2 years old model DC18 runs but has lost suction on the wand side of the vacuum does anyone have any suggestions for us??


Its the ball cradle assembly. There is a little clip that changes the direction of the suction. that clip breaks all the time and causes the internal direction valve to stay in one position. unfortunately dyson doesnt sell these parts separate, you w ... Dyson Vacuums

Dyson Dco7 animal not picking up from floor. Checked all connection valves and cleaned filter and brushes. Also check tube for cracks and nothing there. Wand suction is great just almost non on floor section. Please help!


I would check the "U" shape tube under wand that goes under body of machine. There is a button to release it. I would also check to make sure that your brushes are spinning properly. When you tip the vacuum back the brushes engage. Carefully place yo ... Dyson DC07 Animal Bagless Upright Cyclonic Vacuum
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