Having problems with your Dyson Animal Bagless Cordless Hand Vacuum, DC44 ?

Motor pulsates When I pull the starter and keep it above the floor it runs fine. When I put it on the floor the motor pulsates a few times then shuts off.

Answers :

Hi there, it's Jack at Dyson.
If your DC44 Animal makes a pulsating noise then shuts off, it's very likely there is a blockage in the floor tool, wand or bin inlet. It's easy to check for this - just follow the steps in our Support guide:


It's also a good idea to wash the filter as shown in the video below - this should be done at least once a month in normal use. Use cold water without detergent, and allow at least 12 hours for the filter to dry completely before replacing it.
I'm confident that following these steps shown will resolve the issue, but please get in touch if you'd like further assistance - you can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US)

Best wishes,

Dyson Online Customer Support

Repair Help & Product Troubleshooting for Dyson Animal Bagless Cordless Hand Vacuum, DC44

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