Having problems with your Dyson Ball DC24 Bagless Upright Vacuum ?

No suction on dyson dc24 ball

\015 Have followed all instx from dyson...still no suction\015

Answers :

Well i just fixed my Dyson Ball with the same problem you have. My wife and i found out it was a crumpled receipt in the lower section of the hose at the upright/handheld pivot #3 in diagram and it was catching cat hair and other things. I began by removing the canister and turned on the vacuum to see if the direct access to the fan had suction. Then i moved to #5; i reattached the canister and threw in some cat hair into it from the bottom. i turned on the vaccum to see if it spinned around; it didnt. I then moved to #4, i removed the head and then turned on the vaccum to see if maybe the head had a leak at the top connecter; as i predicted the strength was minimal. I then worked my way to #1 to see if the strength was the same or if there was a difference. no difference for us. Well then it must be #3.. of course the last one i checked. I used a small flashlight and peared in and i didnt see anything... i then used a coathanger very softly as to not puncture the hose. i then noticed some hair being pushed out but the main culprit wasnt showing. my wife gave me needle nose pliers and i pried the hose off of the top connection in #3; so i could get a better look; you may be able to push it off with your hands. and viola! a crumpled reciept for 3 Monster energy drinks.... the same ones....i drink... oops!... hopes this helps. just go through it step by step. youll know its working once stuff begins to spin in the canister. almost regretted throwing that dyson registry junk away.
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Hi, it's Jim from Crucial Vacuum!
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\012There are a few potential solutions you should try. Start by checking your unit's brushroll and clear it of any tangled hair strands or debris that my be blocking the airway. This can prevent suction and over stress to your motor.
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\012If the unit's suction is still not normal, the problem could be related to your filter. Filters should be washed frequently after every 1 or 2 uses or at least once a month, and replaced every 3 to 6 months for optimal performance. Also, be sure to empty the canister regularly this can have a massive impact on your vacuums suction.
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\012Should you need any replacement parts in the future please feel free to order direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10
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\012http://www.crucialvacuum.com/dyson.html
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\012I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.
\012
\012Jim Thompson
\012Crucial Vacuum Customer Care
\012http://www.crucialvacuum.com
Repair Help & Product Troubleshooting for Dyson Ball DC24 Bagless Upright Vacuum

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