Having problems with your Dyson Ball DC24 Bagless Upright Vacuum ?

Dyson ball dc24 will not go back into the upright position after vacuuming the wheels will not snap down


Answers :

Repair Help & Product Troubleshooting for Dyson Ball DC24 Bagless Upright Vacuum

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Dyson ball dc24 will not go back into the upright position after vacuuming the wheels will not snap down


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You DO NOT have to take your machine to a "certified technician" to fix this problem. Stand behind your machine, lean over and look at the front: Right in the center of the opening between the machine and the beater bar head, you will see ... Dyson Ball DC24 Bagless Upright Vacuum

The kick stand that lowers the vacuum when in use got in a position where the red foot pedal would not come back up to bring the wheels down and the vacuum rest in the upright position. We took it apart and corrected the position, but the side with the small circular spring came out and we are not sure how to attach it back, exactly where it hooks onto. Can you help show us where it goes?


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Dyson ball dc24 brush will not rotate - Dyson Ball DC24 Bagless Upright Vacuum


Hi there,Your DC24 is equipped with a sensor which shuts off the brushbar if something jams it. Once you've checked the cleaner head for obstructions, and removed any threads or hair from around the brushbar, you should be able to reset the m ... Dyson Ball DC24 Bagless Upright Vacuum

Dyson ball dc24 the brush bar is not turning - Dyson Ball DC24 Bagless Upright Vacuum


Hi its Darran at Dyson. With the machine switched off, press the re-set switch on the side of the head, making sure you push the button in as far as you can. When you switch the machine back on and lower it into the vacuuming position, th ... Dyson Ball DC24 Bagless Upright Vacuum

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How to remove the beater bar on a dyson ball - Dyson Ball DC24 Bagless Upright Vacuum


Hi there,To remove, clean and replace your DC24's brush bar, please follow the steps shown in the video below. I hope this helps - if you need any further assistance or advice, please visit ... Dyson Ball DC24 Bagless Upright Vacuum

My vacuum won't stay on. - Dyson Ball DC24 Bagless Upright Vacuum


Sounds like the motor could be overheating. have you made sure all the filters are clean? There are usually plastic levers to remove them. If so, and it's been off for a few minutes, try again. ... Dyson Ball DC24 Bagless Upright Vacuum

HOW TO GET BRUSH OUT OF dYSON DC24 - Dyson Ball DC24 Bagless Upright Vacuum


Hi there,To remove the brush bar from your DC24, please follow the steps shown in the video below. Any threads, hair or other debris can be removed with scissors, but please take care not to damage any of the bristle tufts.I hope this ... Dyson Ball DC24 Bagless Upright Vacuum

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Hi Janice,If you're concerned your DC24 may have a blockage, please follow the steps shown in our online support guide: ... Dyson Ball DC24 Bagless Upright Vacuum

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There is not a belt on that model. ... Dyson Ball DC24 Bagless Upright Vacuum

Vacuum won't stand up - Dyson Ball DC24 Bagless Upright Vacuum


Thanks for your question!I'm sorry that you haven't received an answer yet.The response rate on FixYa FREE questions is usually over 80%, but sometimes questions go un-answered when:1. the question is unclear, incomplete, or poorly ... Dyson Ball DC24 Bagless Upright Vacuum

BRUSH WILL NOT SPIN ON DC24 - Dyson Ball DC24 Bagless Upright Vacuum


Hi there,I'm sorry to hear you're having difficulties with your DC24. Your machine is equipped with a safety device which shuts off the brushbar if something jams it. To reset it, please follow the steps shown in the video below.This ... Dyson Ball DC24 Bagless Upright Vacuum

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Wheels the wheels on my vacuum bunch up, have replaced them and still doing it, also it will not lock in an upright position, something fell off do not have part


The axle for the rear wheels have worn into the cut outs in the body that it goes through and they are rubbing on the wheel wells. This common for this vacuum model , the only real fix is to replace the body assembly. Sears will have to do this, this ... Kenmore 31913 Progressive Direct Drive Bagged Upright Vacuum

My DC-25 will not return to the upright position. I emailed Dyson support and the response was: "The DC25 stabilizer wheels will not lock into position if the “spokes” on the red pedal are not seated correctly." I agree with that assessment, but cannot figure out how to get the spokes on the red pedal to seat correctly. The manual is useless for this problem since that part of the vacuum cleaner came already assembled, so the manual does not address it. Help.


It sounds like the undercarriage unit has failed. It is a common problem on ball models. The DC25 is a recent model so would still be under Dyson's 5 year guarantee. Get them out to it. ... Dyson DC15 All Floors - The Ball Bagless Upright Cyclonic Vacuum

User guide dc24 - Dyson Ball DC24 Bagless Upright Vacuum


Hi there,You can download a copy of the DC24 user guide directly from our site: ... Dyson Ball DC24 Bagless Upright Vacuum

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Dc24 dropped it and brush not turning now - Dyson Ball DC24 Bagless Upright Vacuum


Hi there,I'm sorry to hear you've had difficulty with your DC24. To reset the brushbar, please follow the steps shown in the video below. Please note, the brushbar will not rotate when the machine is standing upright, so recline it into the v ... Dyson Ball DC24 Bagless Upright Vacuum
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