Having problems with your Dyson Ball DC24 Bagless Upright Vacuum ?

My Dyson Ball Clogs all the time and is virtually useless

\015 I know this vacuum shouldn't do this. I have a "regular Dyson" vacuum that I love. I bought this one for my office which is not as grubby as my carpets at home. It's so much lighter than the big one, but it clogs up constantly. I took it to a vacuum service store and they said they couldn't find anything wrong with it. I need an expert. It's useless as is. I even lent it to my sons and they had the same problem, so it's not me.\015

Answers :

Hi its Darran at Dyson.

It sounds as though the filters need to be cleaned or that there is a blockage somewhere in the machine.

Please try following the full blockage procedure in your user guide or on our website at www.dyson.co.uk/support.

Kind regards
Darran
Dyson Customer Service
Repair Help & Product Troubleshooting for Dyson Ball DC24 Bagless Upright Vacuum

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