Having problems with your Dyson Ball DC24 Bagless Upright Vacuum ?

My Dyson DC 24's beater bar switch didn't actuate and the beater bar didn't turn. When I brought it to a certified serviceman he told me that a wire interferred with the switch and all he had to do was move the wire out of the way of the switch. At the time the machine was under warrantee and it didn't cost me anything. Now however, the machine is out of warrantee and the problem has returned. Does anyone know how to access the switch and move the wire out of the way?


Answers :

Hi- I had the same experience but it turns out there's a small trip switch if you've taken the brush out to clean it, it needs to be reactivated by pressing the small red button to the right of the brush... took me a year to figure this out! Been meaning to get in touch with Dyson. Not sure if this is the same problem that you have.
Hi there,
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\015\012Sorry to hear you're having a problem with your DC24. You may find it helpful to run through this step-by-step guide to ensure everything is correct with your machine: http://www.dyson.co.uk/support/help.asp?article=1502&product=DC24-ALLFLOORS
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\015\012If this doesn't resolve the issue, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can provide further assistance.
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\015\012Kind regards,
\015\012
\015\012Jack
\015\012Dyson Customer Service
Repair Help & Product Troubleshooting for Dyson Ball DC24 Bagless Upright Vacuum

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