Having problems with your Dyson Ball DC24 Bagless Upright Vacuum ?

My dyson ball extension arm wont detach .. what to do ?


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Repair Help & Product Troubleshooting for Dyson Ball DC24 Bagless Upright Vacuum

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My dyson ball extension arm wont detach .. what to do ?


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My Dyson ball dc25 extension pole for attachments won't detach from the main unit. It was sticking a bit last time but now it won't come off at all. UGH. Any ideas? Thanks, Liz PLEASE note I have dc25 not 24


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Hi there, its Darran at Dyson.Sorry to hear of the problem that you are experiencing with your Dyson vacuum cleaner. If you are having trouble locating the wand handle back inside the hose, it could be that the hose itself is ... Dyson Ball DC24 Bagless Upright Vacuum

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Two things you can do.\015\0121- Remove the brush as if you were going to change the drive belt for it.\015\012Clean the brush as best you can and spray some WD40 on the hard rubber/plastic\015\012pieces at both ends of the brush. Rotate the pieces ... Dyson Ball DC24 Bagless Upright Vacuum

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Hi Leigh,I'm sorry to hear you're having difficulties with your DC25. This machine has a sensor which shuts off the brushbar if something jams it. Once you've checked the cleaner head for obstructions, and removed any threads or hair from the ... Dyson Ball HEPA Upright Bagless Vacuum - Iron/Satin Yellow

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Hi Boo,I am sorry to hear you are having difficulty with your post motor filter. Based on the details you provided, we would appreciate the opportunity to trouble shoot with you over the phone. Your post motor filter may need to be replaced. ... Dyson Ball DC24 Bagless Upright Vacuum

The vacuum head won't stay flat against the ground while using it. It seems to be detached maybe in some way but we can't find any unattached piece. It is the yellow dyson ball model.


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Hi Leta,I'm sorry to hear you're having difficulty with your DC24. If your machine doesn't seem to be picking up as well as usual, please follow the steps shown in our online Support guide to identify any issues: ... Dyson Ball DC24 Bagless Upright Vacuum

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Hi there,I'm sorry to hear you're having difficulties replacing the handle on your Dyson. I'm unable to provide specific instructions for resolving this as you haven't mentioned which model of Dyson you own. However, if you visit ... Vacuums

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Check that you dont have anything blocked in the roller, if all is clear there is a little red button on the side off the roller.\015\012Push this in and this will reset the roller...\015\012If that doesnt work, check that it is switched on with the ... Dyson Ball DC24 Bagless Upright Vacuum

The extension arm of my Dyson Animal no longer has any suction. I can attach it but it has extremely limited power to reach high places or under furniture. Also, when I stand the unit, used as vacuum, upright and the top valve opens, there is a strange noise that wasn't present when I first purchased.


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Hi there,I'm sorry to hear you're having difficulties with your DC24. This machine is equipped with a safety device which shuts off the brushbar if something jams it. After you've checked the cleaner head for obstructions and removed any thre ... Dyson Ball DC24 Bagless Upright Vacuum

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Hi have you checked underneath to see if the belt has snapped, you will find it either side of the brush, if so you can obtain a replacement at most retails stores but take the model number and make with you, hope this helps ... Dyson Ball DC24 Bagless Upright Vacuum

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