Having problems with your Dyson Ball DC24 Bagless Upright Vacuum ?

Just had my dc24 for 6 weeks - decided to wash filters - do the filters stay in their plastic covers? They were a bit dirty but no visible dirt came out when i washed them 9in their plastic casings). Surely they will take ages to dry.


Answers :

Hi there,
\015\012
\015\012To confirm, the filters do stay in their plastic casing when you wash them.
\015\012
\015\012You may find it helpful to refer to this Dyson video guide, which demonstrates each step in the filter wash process: http://www.dyson.co.uk/support/help.asp?article=1943&product=DC24-ALLFLOORS
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\015\012Always allow up to 24 hours for the filters to dry completely before refitting them.
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\015\012I hope this information is useful to you, if you have any further queries, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can provide you with the assistance you need.
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\015\012Kind regards,
\015\012
\015\012Jack
\015\012Dyson Customer Service
Repair Help & Product Troubleshooting for Dyson Ball DC24 Bagless Upright Vacuum

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