Having problems with your Dyson Ball DC24 Bagless Upright Vacuum ?

Cannot put dc24 hatch seal back on

\015 Can not put this hatch seal back on. Do I have to unscrew the hatch itself? I am hesitant to because of a very strong spring that may be hard to put back on.\015

Answers :

Hi there,

I'm sorry to hear you're having difficulties with your DC24. If the seal has come off, it's probably best if you contact us directly, as one of our advisers should be able to talk you through refitting this part over the phone. You can call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US) - we'll look forward to hearing from you.

Best wishes,

Dyson Online Customer Support
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