Having problems with your Dyson Ball DC24 Bagless Upright Vacuum ?

How to stretch the dyson ball vacuum hose

\015 The hose will not stay stretched out when i am using it. it is very annoying and takes a lot of strength to keep to stretched out\015

Answers :

Hi there,

I'm sorry to hear you're having difficulties with your Dyson. Due to the machine's very powerful suction, it's normal to experience a certain amount of resistance from the hose in use. However, you may find that stretching out the hose to it's fullest extent with the machine switched off, while someone else holds the machine in place, helps loosen it up a little.

If you've tried this and are still concerned, please get in touch with us directly so we can provide further assistance. You can call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com
Hi, I just bought a Dyson last week and I already hate the thing. I am 60 years old and can not stretch the hose out unless the machine follows it around. Even when it does "stretch" it will almost jerk you backwards trying to dust with it. I've tried to stretch the thing out to loosen it up but that does no good. I looks to me like with so many people having problems with the hose you could do something about it. Could I take the hose off of my old vacuum and put it on it? I can't use the thing at all and for 500.00 I should be dancing with the thing.
Repair Help & Product Troubleshooting for Dyson Ball DC24 Bagless Upright Vacuum

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