Having problems with your Dyson Ball DC24 Bagless Upright Vacuum ?

Nothing going into canister

\015 Cleaned filters, still have suction, even with the wand. However nothing is going into canister. I can only imagine it is clogged and compiling in other areas of the vacuum. Any advice? I don't seem to have the screw driver to take it apart? Is it a T10 screwdriver?\015

Answers :

Hi there,

I'm sorry to hear you're having difficulties with your DC24. If you're concerned that your machine may be blocked, please follow the steps shown in our online support guide:


Please note - we'd advise against dismantling your machine any further than shown in the guide, as this may permanently reduce performance, and can void our 5-year guarantee.

Following the guide should resolve the issue, but if you'd like any further help or advice, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Dyson Online Customer Support
Repair Help & Product Troubleshooting for Dyson Ball DC24 Bagless Upright Vacuum

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