Having problems with your Dyson Ball DC24 Bagless Upright Vacuum ?

Tried pressing in red button and switch next to on button to get roller working but not made any difference - still wont turn (any no suction)

\015 No suctions tried re setting red button to get roller turning and pressing switch next to 'on' but nothing happens. no blockage. what else can i try?\015

Answers :

Hi there,

I'm sorry to hear you're having difficulty with your DC24. If you haven't been able to reset the brushbar using the reset switch on the cleaner head, I'd encourage you to get in touch with us directly so we can provide further assistance. You can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US) - please have the machine to hand when you call so we can run through some troubleshooting over the phone with you.

We'll look forward to helping you resolve this.

Best wishes,

Dyson Online Customer Support
Repair Help & Product Troubleshooting for Dyson Ball DC24 Bagless Upright Vacuum

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Tried pressing in red button and switch next to on button to get roller working but not made any difference - still wont turn (any no suction)

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