Having problems with your Dyson Ball DC24 Bagless Upright Vacuum ?

Dyson ball brush bar is not touching carpet

\015 Spring to hold bar down seems to be loose\015

Answers :

Hi there,

I'm sorry to hear you're having difficulties with your DC24. If a part of the cleaner head assembly appears to be loose, I'd encourage you to get in touch with us directly so we can help. You can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Please note, if a repair or replacement part is necessary, this should be covered by our 5-year guarantee, as long as the machine has been used in accordance with the terms and conditions listed in the user guide. All you need is a copy of your proof of purchase.

We'll look forward to helping you resolve this.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com
Repair Help & Product Troubleshooting for Dyson Ball DC24 Bagless Upright Vacuum

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