Having problems with your Dyson Ball DC24 Bagless Upright Vacuum ?

My dyson DC24 has very poor suction - all filters clean and hoses seem to be clear. had it for just over a year

\015 The sweeper has very poor suction and leaves a lot of fur/debris, ect. behind no matter how many times i go over it. it is picking up some. both filters are clean and the hoses all seem to be clear, the roller is working fine and is clear of hairs, strings or any hindrance. have had the sweeper about a 15-16 months - also we empty our the cylinder when it is 3/4 full every time or less.\015

Answers :

Hi there,

I'm sorry to hear your DC24 doesn't seem to be picking up as well as it should be. From your description of the issue, it sounds as if there may be a blockage in the machine - to locate and remove this, please follow the steps shown in our online Support guide:

http://www.dyson.co.uk/support/dc24/dc24-multi-floor/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/check-suction

You may also want to take a look at the video below to make sure you've washed the filters as we recommend. Use cold water without detergent, and allow at least 24 hours for them to dry completely somewhere warm before replacing them. In normal use, this should be done at least once a month.

I hope this helps - if you'd like any further assistance or advice, please give our customer Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Repair Help & Product Troubleshooting for Dyson Ball DC24 Bagless Upright Vacuum

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

My dyson DC24 has very poor suction - all filters clean and hoses seem to be clear. had it for just over a year


Hi there,I'm sorry to hear your DC24 doesn't seem to be picking up as well as it should be. From your description of the issue, it sounds as if there may be a blockage in the machine - to locate and remove this, please follow the steps shown ... Dyson Ball DC24 Bagless Upright Vacuum

Hello, I have the same model. And though it is three years old, starting from the last month, it does not clean anything anymore. Cannot even pick up one single thing from the floor. Every dirt gets stuck in the hose. I cleaned the hose and cleaned the filters but it still does not pick anything up. Is three years its normal lifetime or do I have the change the filters, instead of cleaning them? Thanks.


I know bissell vacuums are very cheap but they should last more than 3 years. there should be two parts to the dirt cup. remove the dirt cup and above it there should be a round plastic part. unscrew it and check that filter. ... Bissell 6594 PowerForce Bagless Upright Vacuum

Hi.My model 116 36933502 only works as suction hose. When I use the bottom, a loud "flapping" noise and no suction. Everything is clean. Seems like a broken diphragm or filter? Sears Kenmore Progressive Bagless Intelliclean 5 years. Thanks Kate


... Kenmore Progressive Bagless Upright with Inteli-Clean SystemVacuum

I have a nearly 9 year old Electrolux Excellio Z5228 vacuum cleaner. It has recently started cutting out during operation. I cleaned the micro filter (between bag & motor) via brush & hitting against wall & seems / looks quite clean. I washed the gore filter (output from motor to clean the exhaust air) as per instructions, then let to dry. It was very clogged but now very clean. The vacuum clearner still cuts out often. Even after a long rest (say overnight) it still won't start, then ano


... Electrolux Vacuums

I have a Miele Vacuum cleaner MedicAir 5000 Plus. Recently the Dust Bag Indicator bar is full during normal cleaning and consequently the suction power is much less. I replaced the dust bag, engine pre-filter and Hepa filter but no change. When i remove the hose, the Indicator is normal, but when i attach the hose, wand, head, the indicator is full. I checked the hose, wand, head but can't see any blockage and when i blow with my mouth it seems fine. Can anybody help? thanks!


... Miele Vacuums

Clogged Hose 8 Year old Electrolux Centralux Vacume Cleaner has a clogged hose. Seems something is lodged in the middle of the hose - about half way down. I have tried a "plumbers snake" with no luck, except to clean out some "lint Balls" bot not the obstruction that seems to be like a "nail or stick".


Hi, this sounds like you have something stuck quite firmly in the hose!! If you use a good sturdy stick then you should be able to move the object without any damage to the hose. Check along the outside of the hose first just incase something has pus ... Electrolux Centralux Vacuum

Poor suction The actual sweeper seems to work ok, but the hose attachment has some suction but not enough to pick up things I think it should and not enough to make the power brush spin. I've checked everywhere I can for clogs, but I can't see anything. And there doesn't seem to be any way to check to hose itself for clogs. I've cleaned out the container and the filters, but there's still a problem.


Check the inlet down by the brush roll, make sure it is open, if it is then the hose itself must have a clog. If the hose comes off, drop something like a marble in one end and see it it comes out the other end, if it doesn't then you have a clog. ... Dirt Devil M1100009 Reaction Soft Touch Cyclonic Upright Vacuum Cleaner Vacuum

Filter I bought this Hoover a few years ago-- just now about to use it first time. I cannot find my user's manual and don't know how to change the filter-- or to clean it or whatever I am supposed to do with it. Also, there is a handle on one side of the unit that seems to be attached to an empty chamber or canister kind of thing. It looks like it should pull out, but it does not budge. I really would like to have a manual, but can't seem to find one. Is there a similar model that is still


This is not for the exact same model, but should help you out:\015\012http://edge.maytag.com/epipubs/56511B47.PDF ... Hoover U8143-900 Upright Vacuum

I have a Kenmore central vacuum cleaner model number c107 34601. We have emptied the bucket and shaken the filter out to clean it. There is a filter that is filthy so we shook it out into a bag but the cleaner still seems to not have great suction. I notice there is a similar cap to the outlets I plug the central vac hose into on the unit itself that doesn't power the nozzle when used. 1 - what is this for? 2 - Should I somehow remove the entire filter and if so - can you tell me step by step ho


... Electrolux Vacuums

CANISTER IS GETTING POWER BUT NO SUCTION FROM HOSE AND DOESNT SEEM LIKE THERE IS POWER GOING TO HOSE..I HAVE CLEANED OUT THE FILTER AND CHECKED ALL BREAKERS...


Hello,Carnister vacuum cleaners are all built with the same \015\012principle in mind. A motor \015\012generates power which powers a vacuum which, in turn, creates suction to\015\012 lift debris. The most common areas of suction loss are ... Hoover S5615 Hush Central System Vacuum

I bought a Dyson Vaccum for pets. Spent around 700 for it, and thought it was the cats meow. They promise that there is no lose of suction, and oh boy is that a joke. I clean the filter that they say they don't have, which they do. I have cleaned it up thinking I just have a dirty vaccum. Now the hose sucks together so hard that it is pretty flat. And the plug in is EXTREMELY HOT!!! It seems like the littlest things fall off of it, and it is all plastic and it cracks and pieces break off.f I don


Sure, we have Miele machines that are German made and excellent with 10 year warranties we are also a dyson repair center for warranty.\015\012Dyson Repair Form ... Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

I bought an Electrolux Accelerator vacuum cleaner with a HEPA washable filter last year, and now it won't **** strongly. I think its the hose pipe. I clean the filter every time we use it. I am really frustrated! Any ideas?


Check the suction port it is probably stopped up or take the filter out and crank it up see what happens ... Vacuums

I have a cannister (Animal something...) Today, it didn't sound right - like a blockage. I took out the filter - seemed OK; I looked for a blockage - found none. I continued to vacuum, but it wasn't picking up. Then, I stopped again, and I found a blockage (cat toy mouse) right at the end of the hose (attachment end.) I cleared, and I turned back on - nothing. Completely dead. It is one year old, just about exactly. Desperate, Sharon Tracy


Hello,if your canister is completely dead, then it means its having a power problem. You need to focus your attention on that part of your canister that relates to power. Such as; power wire, if you don see any fault with the power cord, ... Dyson Vacuums

Suction has diminished since I purchased it a year ago. Hose is not blocked, Cannister is empty, and plastic filter above cannister is clean. What could be the problem?


Three possibilities I can think of:\0121. Leak/holes in the hose. \0122. The fan blade are worn down or broken. The more they're worn down, the less suction.\0123. The motor itself is dirty and/or wearing out. \012 ... Bissell Versus Bare Floor Vacuum

My Kenmore progressive vacuum is extremely loud. The airflow and suction seem to be uninhibited, but the noise is loud and frustrating. Should the filters just be cleaned or is this a sign of a different problem? It's a Kenmore Progressive Bagless Upright Vacuum 35912 and we've had it for about four years.


... Kenmore Vacuums

We have a Russell hobbs power cyclonic pets 2000w vacum cleaner that seems to have lost quite a bit of suction, we have cleaned the filter and made sure there are no obstructions in the hose. We have only had the item for 2 months so would like some help with the problem. Regards Mrs D.Cook


... Vacuums

The motor runs slow (so does not pick up properly) and does not run at all if the hose is pulled out. There doesn't seem to be a blockage and the roller is clean. Could it be as simple as changing the filters?


... Sebo Felix Ice Blue Bagged Upright Vacuum

I have a Dyson slim DC18 model. The beater bar turns, but there is hardly any suction, I have cleaned the filter, checked for blockages in the hose, emptied the cylinder...what could be the issue? The unit is only 2 years old. Thanks


... Sharper Image Dyson Slim DC18 All Floors Vacuum

The performance indicator light will not go out. I have cleaned the bag, filter and hose. there does not seem to be enough suction.


You are clogged somewhere ... \015\012\015\012no suction? \015\012performance indicator says no suction?\015\012\015\012find and remove the clog.\015\012\015\012id be looking in the hose about 4 inches from ... Vacuums

My son dropped the vacuum down the stairs and now the vacuum works but the front part of the vacuum does not drop back down when vacuuming any type of floor. It slowly drops and does not stay on the carpet. hope this makes sense. I have cleaned filters and suction seems strong at the small hose. the beater bar rotate very fast still.


May be part missing. this is unit has 5-year warranty.you can send to service. ... Dyson DC07 Bagless Upright Cyclonic Vacuum

Losing sucksion Clean filters, no clogs, but seems yo not have very good sucksion anymore, do they just wear out? It's about 6 years old


If you look underneath your DC07 you will see a short length of clear plastic hose with spiral wire reinforcement. Quite often this hose splits (which lets in air and reduces suction at the brush head). Check this hose carefully, as a split is not al ... Dyson DC07 All Floors Bagless Upright Cyclonic Vacuum

Electrolux 2-in-1 Pronto is losing suction. We've had it about 1.5 years, but lately it seems to be losing power. Not part of recent recall. Filters are clean. Need new battery already? We use it about every other day


Yes try new battery it sound like a power problem.thanks ... Electrolux Pronto 2-In-1 Stick/Hand Vacuum - Cayenne

I have a Hoover Wind Tunnel Self propelled 12amp. There seems to be very little suction. I have cleaned the hoses and filters but still not much suction. any ideas? thanks.


I have the same problem , and Like the the person who asked the Question ,, there is no Blockage ,, Im thinking maybe these filters have a very short life span ,, and even cleaning theses filters with a brush, etc , may not be enough, and could have ... Hoover Self-Propelled WindTunnel Bagless Upright VacuumVacuum

OUR DYSON DC 17 ANIMAL HAS A SMELL OF ABOUT 50 DOGS THAT HAVEN'T HAD BATHS FOR A YEAR.. WE HAVE TWO DOGS IN THE HOUSE AND THEY ARE KEPT CLEAN. WE'VE WASHED THE CANISTER, THE FILTER,BRUSHED OUT THE HOSES.. NO CHANGE... ANY IDEAS?


Try buying "Citronella" from an essential oils dealer (maybe eBay?) Apply 6-12 drops on the paper filter element...you'll LOVE the smell.P.S. Haven't you asked this question before? ... Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

Hi, I have a dyson dc24 which I purchased two years ago. It has suddenly stopped picking up after going over a thick pile carpet. I've cleaned the filters. Can you please advise what I should do


Your head is probably plugged with pieces from the thick pile carpet, open up the head and clear the blockage. ... Dyson Ball DC24 Bagless Upright Vacuum
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.mictaservice.com || Terms of Use || Contact || Privacy Policy
Load time: 0.0840 seconds