Having problems with your Dyson Ball DC24 Bagless Upright Vacuum ?

Cant remove handle on dyson ball to use tools

\015 Can only use it as hoover unable to attach tools\015

Answers :

Hi there,

I'm sorry to hear you're having difficulties with your DC24. You might like to take a look at our online Support guide, which provides step-by-step instructions on using the hose, wand and accessories:


However, if the wand seems to be jammed in place, I'd encourage you to give our Helpline a call on 0800 298 0298 so we can provide further assistance. The Helpline is available from 7am until 10pm, 7 days a week.

Best wishes,

Dyson Online Customer Support
Repair Help & Product Troubleshooting for Dyson Ball DC24 Bagless Upright Vacuum

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