Having problems with your Dyson Ball DC24 Bagless Upright Vacuum ?

Dyson dc24 head getting loud replaced head last year for this same problem.I don't think I should have to replsce it on a yearly basis.


Answers :

Hi there,

I'm sorry to hear you're having difficulty with your DC24. If you haven't already got in touch with us directly, I'd encourage you to do so as we'd appreciate the opportunity to provide further assistance. We'll be able to confirm to you whether a replacement part is required. If this is the case, we should be able to dispatch this under the terms of the machine's 5-year guarantee as long as the machine has been used in accordance with the terms and conditions listed in the user guide. All you need is a copy of your proof of purchase.

Please give our customer Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

We'll look forward to hearing from you.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com
Repair Help & Product Troubleshooting for Dyson Ball DC24 Bagless Upright Vacuum

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