Having problems with your Dyson Ball DC24 Bagless Upright Vacuum ?

Not pick up anything

\015 The brush is working but the vacuum is just pushing the dirt and dog hair. It also does not sound the way it normally does when it is running properly\015

Answers :

Hi there,

I'm sorry to hear you're having difficulty with your DC24. From what you've described, it sounds as if you may have a blockage in your machine - and I'd encourage you to give the filters a wash as well.

To locate and remove any blockages, please follow the steps shown in our online Support guide:

http://www.dyson.co.uk/support/dc24/dc24-multi-floor/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/check-suction

In normal use, the filters need to be washed at least once a month, as shown in the video below. Use cold water without detergent, and allow at least 24 hours for the filters to dry completely somewhere warm before replacing them.

This should resolve the issue, but if you'd like any further assistance or advice, please give our Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Repair Help & Product Troubleshooting for Dyson Ball DC24 Bagless Upright Vacuum

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

My filter queen just had the motor rebuilt last year and was basically a brand new unit when I got it back. It is not picking anything up now when I vacuum. The beater bar on the carpet attachment is turning fine and when I take all the attachments off the hose I can feel the suction being created like it should be picking up debris just fine. I have emptied the canister even when it did not have much in it; however, it still will not pick anything up off the carpet. It picks up debris tempo


It sounds as if you have a clog inside the "Power Nozzel". They mention that there are "no user serviceable parts within the Majestic® Power Nozzle" My advice would be to see if you can see a clog with in reachable distance and try to remove the ... Filter Queen Vacuums

IRobot stopped picking up larger bits from the carpet. It picks up the dust, but anything larger, it leaves behind. Have changed the filter/brushes. Is there anything else I need to do


Its sounds like the brushes aren't turning. Pull the vacuum and bin off the back and start it and look to see if the brushes are turning. ... iRobot Roomba 560 Robotic Vacuum

Hello, I have the same model. And though it is three years old, starting from the last month, it does not clean anything anymore. Cannot even pick up one single thing from the floor. Every dirt gets stuck in the hose. I cleaned the hose and cleaned the filters but it still does not pick anything up. Is three years its normal lifetime or do I have the change the filters, instead of cleaning them? Thanks.


I know bissell vacuums are very cheap but they should last more than 3 years. there should be two parts to the dirt cup. remove the dirt cup and above it there should be a round plastic part. unscrew it and check that filter. ... Bissell 6594 PowerForce Bagless Upright Vacuum

I have a dyson dc21. All the sudden the hose is hardly suctioning up anything. If I take the canaster off, the top air hole suctions extrememly well, but when I place that canister back on, the suction is not going thru the hose and picking anything up. I have squeezed the hose, I feel no air leaking and do not feel any blockages...what could be wrong. It worked fine the other day and today, it won't pick up a piece of lint!


... Dyson DC21 All Floors Stowaway HEPA Bagless Canister Vacuum - Iron/Titanium/Yellow

My hoover windtunnel is not picking anything up all of a sudden. Also the roller underneith is not spinning. I've replaced filters and the attachment part is working fine, just when it's in the upright position it won't pick anything up. It also doesn't seem to be self propelled anylonger either. It use to **** everything up, including the dog. Please help!


The belt that drives the brush roll has broken. That's why it doesn't pick up and why it doesn't pull itself forwards. Check the User Manual (download from Hoover website if necessary) for information on replacing the belt. Good luck! ... Hoover U6630-900 WindTunnel Bagless Upright Vacuum

Isn't picking up anything. it runs and the brushes run, but it's not picking up anything


Its loosing suction. most likely a clog ... iRobot Roomba 530 Robotic Vacuum

The vacuum cleaner does not pick up anything from carpet. It does not even pick up pieces of thread laying on carpet. On tile floors it blows dirt away instead of picking it up. I've tried all the settings on the brush and nothing works. It has done this since new


Sounds like there is a clog..\015\012\015\012Usually its in the hose - look closely.. Stretch the hose out straight and look in there good..\015\012\015\012Or a clog could be in the vac close to where the hose conects to the v ... Hoover U5269910 Bagless Upright Vacuum

Wont pick up dirt it will only pick up when i use the hose if i use the upright it dont pick anything up and dust flys out so whats up


... Eureka 5856BVZ Boss Bagless Upright Cyclonic Vacuum

My Kirby Heritage II vacuum is not picking up dirt up out of the carpet like usual, and I have to keep setting it lower to pick anything up. I finally get it to such a low setting that it starts sucking the carpet up and makes a whirring noise, and starts smelling. Every time this happens, we find the belt has been burned. We are wondering if the brush roll inside with the brushes that pick up dirt are worn out and too short?


... Kirby Heritage II Vacuum

My dyson seems to have lost its suction therefore is not picking up anything yet i have found that when my dyson is standing upright it has a little more suction but nothing like how it use to work. This has only happend in the last 2 weeks. I sanded a floor & though the sander picked up majority of the dust i did use the dyson to pick up the excess and it is since then that my dyson has not been working to its full potential.


Hi there,\015\012\015\012Sorry to hear you're having a problem with your DC07. You should be able to resolve the issue by following these simple steps: ... Dyson DC07 Bagless Upright Cyclonic Vacuum

I have a 4 year old pink dyson that I've loved until recently. It's always been easy to unclog when it wasen't picking up-now it seems maybe a seal problem has occured. The suction is making a funny noise and just not picking barely anything up. I'm getting talked into an expensive Oreck--please help!


\015\012Thanks for your response.First: (This is most likely as you say the suction is making a funny noise.) The DC07 has a short length of clear plastic hose on the underside of the machine. Check this very carefully for splits (pull it ... Vacuums

My dyson animal vacum hose no longer wants to **** up anything i have removed the botttom part that u can unscrew and removed somethings that were stuck in there since then it no longer picks up anything any suggestions


Check all connections and motor ... Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

Ive got a dc07 dyson just changed the belt on it as i had to since then it isnt picking anything up at all nothings clogged up had it to bits and put it all back together again properly. The hose is working when i take it off its got plenty suction but when i run it along the floor it picks absolutely nothing up any ideas that i havent thought off. Thanks


Sounds like the hose underneath has become detached. Have a look and if its not that come back to me. Also can yo9u check your U Bend is still on as these can come off. ... Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

I have a dirt devil (ultra vision) it will not pick up anything i dont know what is wrong. It will not pick up dirt through the pipes no pressure in the pipes


Will try to help here.. first off.. regardless of the brand..upright vacs operate pretty much the same way.. I assume that when you plug it in and start it that the motor runs as well as the beater brush on the base.. from the sound of your symptoms ... Dirt Devil Vacuums

I have a vax v-2000u do they all blow a lot of air out off the front of them it blows everything all over and dosent pick up well i have too get tools out to pick anything up


Yes, andrea.....if only it could **** as hard as it can blow!! mine blows so hard that it blows all my fridge magnets off my fridge!! ... Vacuums

I have a Fantom 500 DX and it seems that it doesn't pick up anything anymore. It looks like machine is working well, but it doen't pick up. I would like to take to the repair guy, but I don't know where to find one. Machine is good, it might need jsu some maintenance. Please advise. I live on Long Island, NY. PLease advise. I changed the belt about 6 months ago, but all other parts are original.


The type of bagless that has sharp turns in the hose and plastic parts are easy to become stopped up. You have to follow the path of the air flow to find the blockage. ... Fantom Vacums FM760 Twister 500DX Bagless Upright Cyclonic Vacuum

Poor Suction Heya! So I just picked up a used Dyson, but when I vacuum with it, the suction is pretty weak and it spits all kinds of stuff out the back and into my feet. When I pull the hose I have good suction, but in regular mode it hardly picks up anything. The brushes are spinning, and it eventually will clean an area if I go over it again and again. Maybe a clog somewhere? Please tell me that Dysons have better suction than my $50 Dirt Devil! Thanks!


I recently bought a second hand Dyson DC07. Its suction was poor. I removed all the un-clipable pipe bits and to remove any blockage but it all looked clear. The Final Sponge and hepper filter did have a lot of dust in it and the rotating brush was f ... Dyson DC07 Bagless Upright Cyclonic Vacuum

I have the yellow altima vac. for a while now I can not get the darn thing to pick up properly. Or should i say keep it up.. The vac does seem to be getting everything picked up but as soon as you turn it off, you have a mess under the vac.. I have checked for clogks and can't seem to find any.. I have removed the hose, Nothing there.. And yep have removed the yellow thing inside the trash cup.. Is there anything else you could suggest??


If it smells hot, then there's a strain on the motor no doubt about it. Check the suction channel behind the sole plate and remove all of the hoses to check for a clog. It could well be that there is a clog inside the machine after the dust channel f ... Eureka Altima Upright Vacuum Model 2996AVS Vacuum

Blocked suction The FLOOR suction line (Hose) is clogged. I Can vaceum the floor, but it will not pick up anything because the hose to the bagless canister is blocked. I can switch from floor to hose and can vaceum furniture. it will not pick up off the floor. I have tried running a wire down/up the hose. I Can feel the blockage, but I cannot get it out. I am afraid to pull the flem hose out as I do not know how it is attached at each end.


Hi,Here is a tip that I wrote about my Bissel ... the hose should just pull out... it is just stuck in there tightly...\015\012Bissell Bagless Upright Vacuum ... Royal 088500 Featherlite Upright Vacuum

No suction. I have followed the detachable parts no suction. I have followed the detachable parts and it seems to have suction through to the base but doesn't pick up anything significant. I have looked through the hose connecting the base but I can not see anything obstructing it.


Poor suction can be caused by obstructions, poor air flow or a compomise in the air flow (hole in the hose). Since you have started with that I would next look at all filters and clean them. First check for suction at the motor, then at accessory hos ... Vacuums

I have an Electrolux LITE upright carpet cleaner - about 15 years old. Suddenly last night when using it, from the normal motor (whooshing) sound, the motor suddenly went very slow and with a slight grinding sound. The brushes are now just turning round very slowly and areobviously not picking up anything. Has the motor gone or is this repairable, or should I just get a new cleaner? I have tried to open the machine from the bottom to see if anything is obviously wrong, but it looks complicated a


... Electrolux Vacuums

My Bissell Pro Heat Pet will spray water but not pick it up when cleaning the carpet. Is there anything I can do to fix it? The furniture attachment hose picks up water well. It seems like it could be a bit more powerful of a draw on water. I don't know it that has something to do with why the floor cleaning sucktion doesn't work. Thank you for your time. Jenn


Normal\012 0\012 \012 \012 \012 \012 \012 \012 MicrosoftInternetExplorer4\012 \012\012\012\012\012\012 /* Style Definitions */\012 table.MsoNormalTable\012\011{mso-style-name:"Table Normal";\012\011mso-tstyle-rowband-size:0;\012\011mso-ts ... Bissell Vacuums

I have a Hoover Wind Tunnel that has been used twice both times at Christmas to pick up pine needles. It really has never been used because my cleaning ladies come every week and use their own machine. The problem I have is that the machine just doesn't pick up anything. Can you help. It's not overuse that is the problem!


You may have the ductwork of the cleaner plugged up with the pine needles. First, unplug the hose from the cleaner and find if you have suction into the bag. If so, check the hose and ducts for blockage from the pine needles. ... Vacuums

No suction i have a hoover supreme wind tunnel vac and its relatively new and the suction, well......sucks. It wont pick anything up! I am extremely frustrated! I picked up a ball of fuzz off the carpet and held it under the vacuum and it still wouldn't **** it up. I then shoved the fuzz up INTO the vacuum. It fell right back out. I may as well not even vacuum. Please help!


I have found more vacuums on the way to the dump because they were full. Check. Is it full?\015\012If not the air way is clogged. ... Hoover U6437-900 / U6439-900 Windtunnel Bagged Upright Vacuum

My Filter Queen vaccuum is working but it does not pick up the dirt. The power nozel is working and it sounds like it is working but it doesnt pick anything up?


... Filter Queen Vacuums
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.mictaservice.com || Terms of Use || Contact || Privacy Policy
Load time: 0.0228 seconds