Having problems with your Dyson Ball DC24 Bagless Upright Vacuum ?

The handle attachment will not pull out anymore.

Answers :

Hi there,

I'm sorry to hear you're having difficulty with your DC24. The wand should detach easily from the machine when the red release catch is pressed. If it seems to be jammed in place, I'd encourage you to give us a call on 0800 298 0298 (UK), or 1-866-693-9766 (US) - one of our advisors will be happy to run through some troubleshooting to make sure everything is correct with your machine.

We'll look forward to hearing from you.

Best wishes,

Dyson Online Customer Support
Repair Help & Product Troubleshooting for Dyson Ball DC24 Bagless Upright Vacuum

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