Having problems with your Dyson Ball DC24 Bagless Upright Vacuum ?

Revolving brush at front of machine has stopped spinning, what could be wrong

\015 I have removed the brush a couple of times, ensuring there are nor threads wrapped around it and also to reposition it, thinking maybe there is a loose connection. The Dyson itself still works and still has full suction if using the pipe\015

Answers :

Hi there,

I'm sorry to hear you're having difficulties with your DC24. If the brush bar won't rotate, you may need to reset the machine - please follow the steps shown in the video below to do this. When pressing the red reset button, you may find it helps to use something like the eraser-end of a pencil - you should hear an audible 'click'.

Make sure you recline your DC24 into the vacuuming position before testing it, as the brush bar will not rotate when the machine is standing upright.

This should resolve the issue, but if you'd like any further assistance or advice, please give our customer Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,


Dyson Online Customer Support

Repair Help & Product Troubleshooting for Dyson Ball DC24 Bagless Upright Vacuum

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Revolving brush at front of machine has stopped spinning, what could be wrong

Hi there, I'm sorry to hear you're having difficulties with your DC24. If the brush bar won't rotate, you may need to reset the machine - please follow the steps shown in the video below to do this. When pressing the red reset button, you may ... Dyson Ball DC24 Bagless Upright Vacuum


You can download a PDF version of the manual at the link below. I believe you can contact Hoover as well and they might mail you one.http://www.hoover.com/CustomerService/Manuals/Default.aspxGood Luck! ... Hoover SteamVac F5914-900 SpinScrub Upright Vacuum

I have an Oreck XL Platnium. It smells like burning rubber and the brush roller binds and stops as you pull it back and forth, even on a hard floor. I have changed the belt 2 times. I have taken the brush roller out and checked it. It seems to be spinning freely. What could be wrong??

... Oreck XL Ultra Bagged Upright Vacuum

My machine (Hoover Wind Tunnel - bagless) is only 1 yr. old. The agitator brush doesn't turn all the time. I know it's not supposed to turn when in the upright position. However, it only seems to work when I have the setting on high. When I stop, but have not put the machine in the upright position, it stops again and then slowly starts moving. Could the V-belt be worn out already? In the owner's manual it states that this belt is not normally replaced. The exact same thing happened with my old

Sounds like you should do two things:\015\0121- Remove and clean the beater brush of all debris as best you can. At the end of the brush you will see a hard rubber piece, at both ends, that holds it in place in the body of the vacuum.\015\012Add som ... Hoover Self-Propelled WindTunnel Bagless Upright VacuumVacuum

Miele White Star SEB 204, powerhead stopped spinning. brushes are clear of debris, belt (#3854940) is not broken. Could belt be stretched so that brush head does not spin?

Yes, most likely the belt has stretch. Flat belts do this after a short time and need to be replaced when problems start with the brush roll not wanting to turn. Also check the brush roll, make sure that the ends turn freely, if not, then replace i ... Miele Vacuums

My hoover spin scrub machine has stopped scrubbing. It still dispenses and pulls up the water, but the brushes don't move. I've checked the on off button for brush control and cycled it to off and back on, but no movement out of the brushes.

There is a filter on the front right hand side of my F5871-900 Hoover. If you remove the plastic covering and clean that filter (wet finger may do), you're Hoover will begin spinning again! ... Hoover SteamVac F5914-900 SpinScrub Upright Vacuum

Folks, My wife and I own a three-year-old Hoover U6434-900 self-propelled "Wind Tunnel" upright vacuum cleaner. The problem is that, even on the highest setting (front-end as high as possible), it gets bogged-down in even shallow pile carpet to the point that the brush stops. I've cleaned the machine thoroughly, pulling hair, thread, dental floss and such from the brush (and everywhere else), including unscrewing the brush end caps and pulling out the cat hair mats which formed in there.

Check to see if the V belt sits too deep in the brushroll groove, if it sits too deep you will need to replace the brushroll. the top of the belt should be about flush with the brushroll. also you have to take the screws out of the self propelled uni ... Vacuums

My brush roller stopped spinning so I had to take it off and clean out all the hair that had gotten wound around it. I replaces it and now it is make a lound noise, but only when the brush is on. Could it be the belt making such a loud sound? It wasn't making this noise before.

Could very well be the belt.\015\012When cleaning the brush it is a good idea to add some WD40 at the ends where the plastic pieces are that hold the brush in the vacuum. The brush needs to be able to move freely around the plastic pieces.\015\012Ad ... Bissell Upright Vacuum - The Pet Hair Eraser 1 ea Vacuum

I have a Eureka The Boss Mini (Model # 442) vacuum cleaner. It is not working properly sometimes Today I did a cleaned the roller brush thoroughly and powered it on to see if it spins at all. It spins only in Carpet model, but stops sometimes. Please can you tell me what could be the problem?

... Electrolux Vacuums

I have a Bissell Pro Heat 2X carpet cleaner and the brushes spin, then stop. I turn it off and when I re-start, the brushes do not spin until I push foreward. The it spins and stops again. Both belts are tight. The brushes spin if held above the carpet, but upon contact with carpet it stops. Same thing on a hard surface.

The reason for the brushes to stop when it is above any surface is there is a switch in the handle that stops the brushes so it dont burn your motor up it may have a faulty switch. ... Bissell Carpet Cleaner Powerbrush Deep Cleaner Vacuum

Have Hoover F7452900 spin vac carpet shampooer and brushes won't spin. The screen by the brushes is clean and they are place in position to clean on carpet. I noticed that when I have the brushes out of the machine and turn it on that the white square that is on the base of the machine does not spin--this is where part of the brush connector fastens to make bristles spin.

... Hoover SteamVac F5914-900 SpinScrub Upright Vacuum

Hi good day, I have a Kenmore Grab n Go 12.0AMPS Vacuum cleaner, Model# 116.34722402 & serial#T53601507. The vacuum is now having a problem whereby the rolling brush underneath is not spinning when the vac is on. This has caused it to stop sucking up dust. Could you please advise as to what might be the problem. Thanks in advance for your kind assistance. regards, Clarance

... Kenmore 34722 Grab-N-Go Upright Vacuum

My miele silver moon attachment brush stopped spinning. the belt looks good what could it be

It is most likely the hose. There are wires inside the hose that connect the speed and suction control on the handle, to the board inside the canister. After years of use, the wires can become damaged to the point that they wont complete the circu ... Miele s558 Silver Moon Vacuum

My front spin brush stopped working but everything else works

You will need to replace the belt. Remove the screws from the bottom of the unit. Then remove the brush roller. You should be able to see the belt, if not you'll need to look on the upright part of the unit and ge tthe belt's "code" usually a letter. ... Hoover Steam Vac Dual V w/ SpinScrub Vacuum

My Eureka Altima vacuum the brush is not spinning. I took it apart and the belt is Not broke, but when I turn the vacuum on I can smell the motor overheating. I turned the machine off and unplugged it and then took it apart so I could see the underneath and plugged it back in and the belt still won't turn..can you help?

Hi, since you have detected the the smell of the overheating motor, then the motor is faulty which is why the belt is not turning. You should change th motor ASAP........... ... Eureka Altima Upright Vacuum Model 2996AVS Vacuum

Have a spin scrub a couple of years old. Have used it maybe 5-6 times and the green brushes only spin if you take the tanks off and set the machine upside down and push the brushes toward the machine... the second you stand the machine up they quit spinning.

Repace the belt ... Hoover SteamVac F5914-900 SpinScrub Upright Vacuum

Brushes will not spin while locked in machine..

\015\012\015\012I have the same problem and think I know the solution.\015\012The plastic pegs on the housing unit for the brushes have been stripped out. The pegs are supposed to be squared tip to click into the square hole of the machi ... Hoover Steam Vac Dual V w/ SpinScrub Vacuum

My dyson dc animal's brush is not spinning. The machine smells like burning rubber. I believe the clutch has gone out but the machine also only sucks from the top of the hose in the handle. I am wondering if the machine is not locking properly which is causing the brush to not need to spin. If this is the problem how do i fix this problem.

... Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

Hoover WindTunnel S3765. The motor spins and the belt turns when I turn the brushes on, and the brushes will spin. The problem is that when I do this on carpet, the brushes stop spinning. As soon as I pull the "head" off the carpet, the brushes spin again. It's almost as if the vacuum suction is too great. I took the head apart and watched the motor turn the metal spindle that the belt rests on, and the belt turns as well.

The belt is stretched and needs replacement.(Belt # 38528036) . The brush is not turning against resistance. ... Hoover Vacuums

The brushes have stopped spinning. This is a

The brush spins on a bearing, you might want to get to the bearing and make to it has not cracked or broken. ... Kenmore 33923 Bagged Upright Vacuum

My hoover spin scrub brushes stopped spinning and i have cleaned intake filter and tried to turn the thing that spins it...when brushes are off the hole turns then as soon as i connect brushes the brushes will not turn what else can i do!!???

... Vacuums

My floor brush stopped spinning, I cleaned everything out as per your directions in other posts and following the instructions in the manual. Now the floor brush wobbles and has a hard time spinning when upright. Looking at the end of the brush, opposite the drive belt, the bearing-type end that the brush spins on appears to be off-centered. Is there an easy way to fix this???

... Bissell 3130 Bagless Upright Vacuum

Shark Euro-pro EP621 Bagless Upright Vacuum. Q regarding the brush not spinning / after troubleshooting and taking actions listed below, it now spinning for a few secs, but then stopping. Already removed hair, strings, etc. Checked that belt is aligned properly, checked that small wheel that turns belt is working (spins fine when belt removed. Oiled the turning parts a bit, that made it spin better, but still stops. It turns about 3-4 seconds then stops. If I switch it off and on again, I get ag

... Euro-Pro EP621 Bagless Upright Vacuum

Spin brushes spin freely on steam vac when not attached to cleaner indicator screen not dirty speed selector is in high position brushes are clean spin brush indicator when brushes attached to machine does not rotate

If this is a Hoover Steam vac, the turbine which drives the brushes is bad. If not a Hoover, then what is it, they are different, need brand and model number. ... Vacuums
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.mictaservice.com || Terms of Use || Contact || Privacy Policy
Load time: 0.1008 seconds