Having problems with your Dyson Ball DC24 Bagless Upright Vacuum ?

My extension handle will not come out

\015 It will extend but will not come out anymore to clean drapes etc.\015

Answers :

Hi Brenda,

I am sorry to hear you are having difficulty with your wand handle/extension. Based on the details you provided, it sounds like you are describing the DC25. If you do own the DC25 please visit the links below for detailed instructions on how to resolve this.

US Support:

http://www.dyson.com/support/help.asp?article=1519&product=DC25-ALLFLOORS


UK Support:

http://www.dyson.co.uk/support/dc25/dc25-multi-floor/my-machine-is-not-working/jammed-wand-video


If your machine is the DC24, please call us directly at 1-866-693-9766 (US) or 0800 298 0298 (UK) so we can provide further assistance.

Best wishes,

Jessica
Repair Help & Product Troubleshooting for Dyson Ball DC24 Bagless Upright Vacuum

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